Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Тренер по плаванию (Swimming Coach), operated by Navavo. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our swimming coaching services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for swimming coaching services
  • Subscribe to our newsletter or communications
  • Fill out contact forms or inquiry forms
  • Book swimming lessons or training sessions
  • Participate in our programs or events

This information may include your name, email address, phone number, age, swimming experience level, health information relevant to swimming activities, and payment information.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about how you interact with our website, including pages viewed and links clicked.

3. How We Use Your Information

We use the information we collect or receive to:

  • Provide and manage services: Process your bookings, schedule swimming lessons, and deliver personalized coaching programs
  • Communicate with you: Send you updates, confirmations, invoices, technical notices, and support messages
  • Improve our services: Analyze usage patterns to enhance user experience and develop new features
  • Marketing purposes: Send promotional communications about our swimming programs, special offers, and events (you can opt-out at any time)
  • Safety and security: Monitor and maintain the safety of our services and facilities
  • Legal compliance: Comply with applicable laws and regulations

4. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure safety
  • With Your Consent: We may disclose your information for any other purpose with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Data Portability: Request transfer of your information to another service
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

8. Children's Privacy

Our swimming coaching services may be used by children under the supervision of parents or guardians. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

9. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Navavo

Address: 250 Liverpool Road, London, N1 1PQ

Email: [email protected]

Phone: +44 20 7358 1942

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.